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Fax : +82-2-730-1074
support@iloveseoultour.com

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AM 09:00 ~ PM 18:00
Saturday
AM 09:00 ~ PM 15:00
Lunch PM 12:00 ~ PM 13:00
Sunday and Public Holidays Closed

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180-005-822238 I Love Seoul Tour

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Tour Information

Agree to I Love Seoul Tour Terms

Article 1 (Purpose)

These terms and conditions aim to specify the matters to be implemented and observed according to the tour contract concluded between I Love Seoul Tour Co.,Ltd (The "Company", “us”, “our” hereinafter.) and the tourist. These terms and conditions of domestic tour are an abstract of the Korean version. You can refer to the Korean version for details.

Article 2 (Responsibilities of the tour company)

1. Our travel advice for safe and satisfying services to travel agencies and guides, transportation, lodging, travel planning and execution of the plan to fulfill in the process should be given responsibilities.
2. Promise of providing travellers with safe and well-planned trip, and of travel-agent-to travel-party unity in order to ensure smooth implementation of the tour.

Article 3 (Definitions)

Travel with the kind of definition is as follows:
1. Hope Trip : Under the terms of the traveller wishing to travel conducted by the travel company.
2. General recruiting trip : Recruiting Travellers and conducting for trip According to the conditions established by our Company .
3. Consignment recruiting trip : We offer travel products created by other travelers and travel companies on recruitment conducted by the travel Consignment.

Article 4 (configuration of the contract)

① Travel contract is based on the travel Agreements (Attachment) and the Terms & Conditions • itinerary (or a travel guide)

Article 5 (special contract)

Our relationship with the Travellers is not in violation of laws and regulations to the extent you can enter into a special contract in writing. In this case, our standard terms and differences must be explained to the Travellers.

Article 6 (Refusal to sign the contract)

The tour company may refuse to sign the contract with the tourist in any of the following cases:
1. If it is recognized that the tourist may cause inconvenience to other tourists or disrupt smooth implementation of the tour.
2. If it is recognized that the tourist cannot make a trip due to a disease or other reasons.
3. If the number of tourists exceeds the maximum capacity of the tour specified in the contract.

Aricle 7 (Tour fee)

① The basic fee will cover the transportation for meeting and seeing off, the costs for guide, accommodation, meals, various taxes, admissions, and other expenses. However, the costs for optional tour will be charged according to the agreement between the concerned parties.
② The tourist shall pay the balance of the tour fee mentioned in item ① until the day before the departure date to the tour company in the method designated by the tour company (credit card, bank remittance, etc.).

Article 8 (Cancellation of contract before departure)

① The tour company or the tourist may cancel this tour contract before departure if there is an unavoidable reason. However, the damage caused to the other party shall be compensated.

Article 9 (Other matters)

① The matters not specified in this contract or the disputes about the interpretation of this contract will be decided through amicable consultation between the tour company and the tourist. The matters not resolved through amicable consultation will follow relevant laws and general custom.
② The terms and conditions for touring special regions may be decided differently if there are due reasons.

Payment & Cancellation Policy

1. Paypal or credit card payment is accepted.
2. Tour Prices are based on seasonal rate charged by service providers.
Request for tax invoices and/or payment made via credit card issued by Korean financial institutions shall incur 10% surtax.
3. All cancellation requests cannot be made on the tour day.
If you request to cancel your reservation eight days before the tour, there will be a 20% cancellation charge.
If you request to cancel your reservation on one day before the tour, there will be a 50% cancellation charge.
If you request to cancel your reservation between two and seven days before the tour, there will be a 30% cancellation charge.
4. All cancellation requests must be made by 6:30PM on the day immediately preceding your tour date(hereinafter”Cut Off Time”) for full refund of any monies paid in advance, If any. Cancellation requests made after the Cut Off Time shall be charged full tour price as cancellation penalty.
5. Partial payment option(Installment option)
All registered guests can pick either one-time full payment or partial payment plan.
For partial payment 20% is due at sign-up and remaining balance will be due two weeks prior to your trip.
6. Deposit you make with the partial payment option is non-refundable as we are holding your space in place of other potential guests. Your understanding on this matter will be greatly appreciated.
7. Guests failing to make full balance payments two weeks prior to their trip will be considered as cancellation. For guests with special circumstances, please contact I Love Seoul Tour Co.,Ltd

[Location]

1) Company Name : I Love Seoul Tour Co.,Ltd
2) Address : 401Ho, 34, Sajik-ro 8-gil, Jongno-gu, Seoul, Korea

I Love Seoul Tour Co.,Ltd Website Terms of Use

Last Revised on June 23, 2014

AGREEMENT BETWEEN CUSTOMER AND I Love Seoul Tour Co.,Ltd

Welcome to the eiloveseoultour.com website (the "Website"). This Website is provided solely to assist customers in gathering travel information, determining the availability of travel-related goods and services, making legitimate reservations or otherwise transacting business with travel suppliers, and for no other purposes. The terms "we", "us", "our" and "I Love Seoul Tour Co.,Ltd " refer to I Love Seoul Tour Co.,Ltd The term "you" refers to the customer visiting the Website and/or booking a reservation through us on this Website, or through our customer service agents. This Website is offered to you conditioned upon your acceptance without modification of all the terms, conditions, and notices set forth below (collectively, the "Terms of Use” or "Agreement"). Please read the terms of Use carefully. By accessing or using this Website, booking any travel products or services on this Website, or contacting our call center agents, you agree that the Terms of Use then in force shall apply. If you do not agree to the Terms of Use, please do not use or make bookings through this Website or our call center agents. I Love Seoul Tour may at any time change these Terms of Use and your continued use of this Website is conditioned upon acceptance of the updated Terms of Use.

USE OF THE WEBSITE

As a condition of your use of this Website, you warrant that (i) you are at least 18 years of age; (ii) you possess the legal authority to create a binding legal obligation; (iii) you will use this Website in accordance with these Terms of Use; (iv) you will only use this Website to make legitimate reservations for you or for another person for whom you are legally authorized to act; (v) you will inform such other persons about the Terms of Use that apply to the reservations you have made on their behalf, including all rules and restrictions applicable thereto; (vi) all information supplied by you on this Website is true, accurate, current and complete, and (vii) if you have an eiloveseoultour.com account, you will safeguard your account information and will supervise and be completely responsible for any use of your account by you and anyone other than you. We retain the right at our sole discretion to deny access to anyone to this Website and the services we offer, at any time and for any reason, including, but not limited to, for violation of these Terms of Use.

PROHIBITED ACTIVITIES

The content and information on this Website (including, but not limited to, price and availability of travel services), as well as the infrastructure used to provide such content and information, is proprietary to us or our suppliers and providers. While you may make limited copies of your travel itinerary (and related documents) for travel or services booked through this Website, you agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from or through this Website. Additionally, you agree not to:
(i) use this Website or its contents for any commercial purpose;
(ii) make any speculative, false, or fraudulent reservation or any reservation in anticipation of demand;
(iii) access, monitor or copy any content or information of this Website using any robot, spider, scraper or other automated means or any manual process for any purpose without our express written permission;
(iv) violate the restrictions in any robot exclusion headers on this Website or bypass or circumvent other measures employed to prevent or limit access to this Website;
(v) take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure;
(vi) deep-link to any portion of this Website (including, without limitation, the purchase path for any travel services) for any purpose without our express written permission; or
(vii) "frame", "mirror" or otherwise incorporate any part of this Website into any other website without our prior written authorization.

If your booking or account shows signs of fraud, abuse or suspicious activity, I Love Seoul Tour may cancel any bookings associated with your name, email address or account, and close any associated I Love Seoul Tourguide accounts. If you have conducted any fraudulent activity, I Love Seoul Tour reserves the right to take any necessary legal action and you may be liable for monetary losses to I Love Seoul Tour, including litigation costs and damages. To contest the cancellation of a booking or freezing or closure of an account, please contact I Love Seoul Tour Customer Service.

SUPPLIER RULES AND RESTRICTIONS

Additional terms and conditions will apply to your reservation and purchase of travel-related goods and services that you select. Please read these additional terms and conditions carefully. You agree to abide by the terms and conditions of purchase imposed by any supplier with whom you elect to deal, including, but not limited to, payment of all amounts when due and compliance with the supplier's rules and restrictions regarding availability and use of fares, products, or services. Airfare is only guaranteed once the purchase has been completed and the tickets have been issued. Airlines and other travel suppliers may change their prices without notice. We reserve the right to cancel your booking if full payment is not received in a timely fashion. Some hotel suppliers may require you to present a credit card or cash deposit upon check-in to cover additional expenses incurred during your stay. Such deposit is unrelated to any payment received by I Love Seoul Tour Co.,Ltd for your hotel booking. You acknowledge that some third-party providers offering certain services and/or activities may require you to sign their liability waiver prior to participating in the service and/or activity they offer. You understand that any violation of any such supplier's rules and restrictions may result in cancellation of your reservation(s), in your being denied access to the applicable travel product or services, in your forfeiting any monies paid for such reservation(s), and/or in our debiting your account for any costs we incur as a result of such violation.

PRIVACY POLICY

I Love Seoul Tour Co.,Ltd believes in protecting your privacy. Please click here to review our current Privacy Policy, which also governs your use of the Website, to understand our practices: Privacy Policy.

REVIEWS, COMMENTS AND OTHER SUBMISSIONS

We appreciate hearing from you. Please be aware that by submitting content to this Website by electronic mail, postings on this Website or otherwise, including any hotel reviews, questions, comments, suggestions, ideas or the like contained in any submissions (collectively, "Submissions"), you grant I Love Seoul Tour Co.,Ltd , and its subsidiaries and corporate affiliates (collectively, the "I Love Seoul Tour Companies") and the affiliated, co-branded and/or linked website partners through whom we provide service (collectively, the "I Love Seoul Tour Affiliates"), a nonexclusive, royalty-free, perpetual, transferable, irrevocable and fully sublicensable right to (a) use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform such Submissions throughout the world in any media, now known or hereafter devised; and (b) use the name that you submit in connection with such Submission. You acknowledge that the I Love Seoul Tour Companies may choose to provide attribution of your comments or reviews (for example, listing your name and hometown on a hotel review that you submit) at our discretion, and that such submissions may be shared with our supplier partners. You further grant the I Love Seoul Tour Companies the right to pursue at law any person or entity that violates your or the I Love Seoul Tour Companies' rights in the Submissions by a breach of these Terms of Use. You acknowledge and agree that Submissions are non-confidential and non-proprietary. We take no responsibility and assume no liability for any Submissions posted or submitted by you. We have no obligation to post your comments; we reserve the right in our absolute discretion to determine which comments are published on the Website. If you do not agree to these Terms of Use, please do not provide us with any Submissions.

You are fully responsible for the content of your Submissions, (specifically including, but not limited to, reviews posted to this Website). You are prohibited from posting or transmitting to or from this Website: (i) any unlawful, threatening, libelous, defamatory, obscene, pornographic, or other material or content that would violate rights of publicity and/or privacy or that would violate any law; (ii) any commercial material or content (including, but not limited to, solicitation of funds, advertising, or marketing of any good or services); and (iii) any material or content that infringes, misappropriates or violates any copyright, trademark, patent right or other proprietary right of any third party. You shall be solely liable for any damages resulting from any violation of the foregoing restrictions, or any other harm resulting from your posting of content to this Website. You acknowledge that I Love Seoul Tour Co.,Ltd may exercise its rights (e.g. use, publish, delete) to any content you submit without notice to you. If you submit more than one review for the same hotel, only your most recent submission is eligible for use.

I Love Seoul Tour Co.,Ltd 's policies with respect to claims by third parties that the content of the Website, including the content of any Submissions, infringes the copyrights owned by said third party can be found in the Claims of Copyright Infringement section below.

The Google® Translate tool is made available on this Website to enable you to translate content such as user-generated hotel reviews. The Google® Translate tool uses an automated process to translate text and this may result in inaccuracies. Your use of the Google® Translate tool is entirely at your own risk. I Love Seoul Tour Co.,Ltd does not warrant or make any promises, assurances or guarantees as to the accuracy or completeness of the translations provided by Google® Translate.

PREPAID HOTEL RESERVATIONS

You acknowledge that the I Love Seoul Tour Companies pre-negotiate certain room rates with hotel suppliers to facilitate the booking of reservations on your behalf. You also acknowledge that the I Love Seoul Tour Companies provide you services to facilitate such booking of reservations for a consideration (the "facilitation fee"). The room rate displayed on the Website is a combination of the pre-negotiated room rate for rooms reserved on your behalf by the I Love Seoul Tour Companies and the facilitation fee retained by the I Love Seoul Tour Companies for their services. You authorize the I Love Seoul Tour Companies to book reservations for the total reservation price, which includes the room rate displayed on the Website, plus tax recovery charges, service fees, and where applicable, taxes on the I Love Seoul Tour Companies' services. You agree that your credit card will be charged by the I Love Seoul Tour Companies for the total reservation price. Upon submitting your reservation request you authorize the I Love Seoul Tour Companies to facilitate hotel reservations on your behalf, including making payment arrangements with hotel suppliers.

You acknowledge that except as provided below with respect to tax obligations on the amounts we retain for our services, the I Love Seoul Tour Companies do not collect taxes for remittance to applicable taxing authorities. The tax recovery charges on prepaid hotel transactions are a recovery of the estimated taxes (e.g. sales and use, occupancy, room tax, excise tax, value added tax, etc) that the I Love Seoul Tour Companies pay to the hotel supplier for taxes due on the hotel's rental rate for the room. The hotel suppliers invoice the Expedia Companies for tax amounts. The hotel suppliers are responsible for remitting applicable taxes to the applicable taxing jurisdictions. None of the Expedia Companies act as co-vendors with the supplier with whom we book or reserve our customer's travel arrangements. Taxability and the appropriate tax rate vary greatly by location. The actual tax amounts paid by the I Love Seoul Tour Companies to the hotel suppliers may vary from the tax recovery charge amounts, depending upon the rates, taxability, etc. in effect at the time of the actual use of the hotel by our customers. We retain service fees as additional compensation in servicing your travel reservation. Service fees retained by the I Love Seoul Tour Companies for their services vary based on the amount and type of hotel reservation.

You may cancel or change your prepaid hotel reservation, but you will be charged the cancellation or change fee indicated in the rules and restrictions for the hotel reservation. If you do not cancel or change your reservation before the cancellation policy period applicable to the hotel you reserved, which varies by hotel (usually 24 to 72 hours) prior to your date of arrival, you will be subject to a charge equal to applicable nightly rates, tax recovery charges and service fees. In the event you do not show for the first night of the reservation and plan to check-in for subsequent nights in your reservation, you must confirm the reservation changes with us no later than the date of the first night of the reservation to prevent cancellation of your reservation.

You agree to pay any cancellation or change fees that you incur. In limited cases, some hotels do not permit changes to or cancellations of reservations after they are made, as indicated in the rules and restrictions for the hotel reservation. You agree to abide by the Terms of Use imposed with respect to your prepaid hotel reservations.

Sales, use and/or local hotel occupancy taxes are imposed on the amounts that we charge for our services (facilitation fee and/or service fee) in certain jurisdictions. For hotel stays in New York State, but outside of New York City, tax recovery charges, as described above, are collected to cover the taxes due on the rent received by the hotel for the room; and there is no local hotel occupancy tax due on our services. The actual tax amounts on our services may vary depending on the rates in effect at the time of your hotel stay.

You may not book more than 8 rooms online for the same hotel/stay dates. If we determine that you have booked more than 8 rooms in total in separate reservations, we may cancel your reservations, and charge you a cancellation fee, if applicable. If you paid a non-refundable deposit, your deposit will be forfeited. If you wish to book 9 or more rooms, you must contact I Love Seoul Tour’s Customer Service Center by Online Site Consultant. One of our group travel specialists will research your request and contact you to complete your reservation. You may be asked to sign a written contract and/or pay a nonrefundable deposit.

PAY NOW OR PAY LATER DETAILS

With certain hotels, you may be presented with the option to pay online now or pay later at the hotel. If you select the “Pay Online Now” option, I Love Seoul Tour will charge the amount to your credit card in US dollars immediately. If you select “Pay Later at the Hotel”, the hotel will charge your credit card in the local currency at the time of your stay. Please note that taxes and fees vary between the two payment options. Tax rates and foreign exchange rates could change in the time between booking and stay. I Love Seoul Tour coupons may only be applied to "Pay Online Now" bookings.

PAYMENT & CANCELLATION POLICY

1. Paypal or credit card payment accepted.

2. Tour prices are based on seasonal rate charged by service providers.
Request for tax invoices and/or payment made via credit card issued by Korean financial institutions shall incur 10% surtax.

3. All cancellation requests cannot be made on the tour day.
If you request to cancel your reservation eight days before the tour, there will be a 20% cancellation charge.
If you cancel your reservation on one day before the tour, there will be a 50% cancellation charge.
If you cancel your reservation between two and seven days before the tour, there will be a 30% cancellation charge.

4. All cancellation requests must be made by 6:30PM on the day immediately preceding your tour date (hereinafter “Cut Off Time”) for full refund of any monies paid in advance, if any.
Cancellation requests made after the Cut Off Time shall be charged full tour price as cancellation penalty.

5. Partial payment option (Installment option)
All registered guests can pick either one-time full payment or partial payment plan.
For partial payment 20% is due at sign-up and remaining balance will be due two weeks prior to your trip.

6. Deposit you make with the partial payment option is non-refundable as we are holding your space in place of other potential guests.
Your understanding on this matter will be greatly appreciated.

7. Guests failing to make full balance payments two weeks prior to their trip will be considered as cancellation.
For guests with special circumstances, please contact I Love Seoul Tour.

EXPEDIA UNPUBLISHED RATE RESERVATIONS

When available, I Love Seoul Tour Co.,Ltd may offer additional, discounted hotel booking options on the Website. These hotels, called I Love Seoul Tour Unpublished Rate hotels, are different from other hotels offered on the Website in several important ways. The name and exact address of the hotel are not shown until after payment has been made for the booking. All bookings are final and cannot be changed, refunded, exchanged, cancelled, or transferred to another party. Your credit card will be charged for the amount shown even if you do not use the booking. Room type will be determined by the hotel based on the number of guests provided at time of booking. All reservations are booked for stays in non-smoking rooms (subject to availability). Hotel room assignments are determined at check-in and upgrades are not available. The maximum number of I Love Seoul Tour Unpublished Rate rooms that can be booked at one time is six. All I Love Seoul Tour Unpublished Rate rooms will be booked under the same name, and the guest under whose name the reservation is made must be present at check-in. I Love Seoul Tour Unpublished Rate hotels are not eligible for hotel reward or club programs. Upon check-in, guests must present a valid ID and credit card in their name (the amount of available credit required will vary by hotel). Debit cards may not be accepted. For information about tax recovery charges, service fees, and taxes on our services, where applicable, please see "Prepaid Hotel Reservations."

INTERNATIONAL TRAVEL

You are responsible for ensuring that you meet foreign entry requirements and that your travel documents, such as passports and visas (transit, business, tourist, and otherwise), are in order and any other foreign entry requirements are met. I Love Seoul Tour has no special knowledge regarding foreign entry requirements or travel documents. We urge customers to review travel prohibitions, warnings, announcements, and advisories issued by the relevant governments prior to booking travel to international destinations.

Passport and Visa: You must consult the relevant Embassy or Consulate for this information. Requirements may change and you should check for up-to-date information before booking and departure. We accept no liability if you are refused entry onto a flight or into any country due to your failure to carry the correct and adequate passport, visa, or other travel documents required by any airline, authority, or country, including countries you may just be transiting through. This includes all stops made by the aircraft, even if you do not leave the aircraft or airport.

Health: Recommended inoculations for travel may change and you should consult your doctor for current recommendations before you depart. It is your responsibility to ensure that you meet all health entry requirements, obtain the recommended inoculations, take all recommended medication, and follow all medical advice in relation to your trip.

Disinsection: Although not common, most countries reserve the right to disinsect aircraft if there is a perceived threat to public health, agriculture or environment. The World Health Organization and the International Civil Aviation Organization have approved the following disinsection procedures: (1) spray the aircraft cabin with an aerosolized insecticide while passengers are on board or (2) treat the aircraft's interior surfaces with a residual insecticide while passengers are not on board. For more information, see:

BY OFFERING TRAVEL PRODUCTS IN PARTICULAR INTERNATIONAL DESTINATIONS, I Love Seoul Tour DOES NOT REPRESENT OR WARRANT THAT TRAVEL TO SUCH AREAS IS ADVISABLE OR WITHOUT RISK, AND IS NOT LIABLE FOR DAMAGES OR LOSSES THAT MAY RESULT FROM TRAVEL TO SUCH DESTINATIONS.

LIABILITY DISCLAIMER

The Information, Software, Products and Services published on this Website may include inaccuracies or errors, including pricing errors. In particular, the I Love Seoul Tour Companies and I Love Seoul Tour Affiliates do not guarantee the accuracy of, and disclaim all liability for any errors or other inaccuracies relating to the information and description of the hotel, air, cruise, car and other travel products and services displayed on this Website (including, without limitation, the pricing, photographs, list of hotel amenities, general product descriptions, etc.). In addition, I Love Seoul Tour Co.,Ltd expressly reserves the right to correct any pricing errors on our Website and/or pending reservations made under an incorrect price. In such event, if available, we will offer you the opportunity to keep your pending reservation at the correct price or we will cancel your reservation without penalty.

Hotel ratings displayed on this Website are intended as only general guidelines, and the I Love Seoul Tour Companies and I Love Seoul Tour Affiliates do not guarantee the accuracy of the ratings. The I Love Seoul Tour Companies, the I Love Seoul Tour Affiliates and their respective suppliers make no guarantees about the availability of specific products and services. The I Love Seoul Tour Companies, the I Love Seoul Tour Affiliates and their respective suppliers may make improvements and/or changes on the Website at any time.

The I Love Seoul Tour Companies, the I Love Seoul Tour Affiliates and their respective suppliers make no representations about the suitability of the information, software, products and services contained on this Website for any purpose, and the inclusion or offering of any products or services on this Website does not constitute any endorsement or recommendation of such products or services by the I Love Seoul Tour Companies or the I Love Seoul Tour Affiliates. All such information, software products, and services are provided “as is” without warranty of any kind. The I Love Seoul Tour Companies, the I Love Seoul Tour Affiliates and their respective suppliers disclaim all warranties and conditions that this Website, its servers or any email sent from the I Love Seoul Tour Companies, the I Love Seoul Tour Affiliates and/or their respective suppliers are free of viruses or other harmful components. The I Love Seoul Tour Companies, the I Love Seoul Tour Affiliates and their respective suppliers hereby disclaim all warranties and conditions with regard to this information, software, products and services, including all implied warranties and conditions of merchantability, fitness for a particular response, title and non-infringement.

The carriers, hotels and other suppliers providing travel or other services on this Website are independent contractors and not agents or employees of the I Love Seoul Tour Companies or the I Love Seoul Tour Affiliates. The I Love Seoul Tour Companies and the I Love Seoul Tour Affiliates are not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any such suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting there from. The I Love Seoul Tour Companies and the I Love Seoul Tour Affiliates have no liability and will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure or other causes beyond their direct control, and they have no responsibility for any additional expenses, omissions, delays, re-routing or acts of any government or authority.

In no event shall the I Love Seoul Tour Companies, the I Love Seoul Tour Affiliates and/or their respective suppliers be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of, or in any way connected with, your access to, display of or use of this Website or with the delay or inability to access, display or use this Website (including, but not limited to, your reliance upon opinions appearing on this Website; any computer viruses, information, software, linked sites, products and services obtaining through this Website; or otherwise arising out of the access to, display of or use of this Website) whether based on a theory of negligence, contract, tort, strict liability, consumer protection statutes, or otherwise, and even if the I Love Seoul Tour Companies, the I Love Seoul Tour Affiliates and/or their respective suppliers have been advised of the possibility of such damages.

If, despite the limitation above, the I Love Seoul Tour Companies, the I Love Seoul Tour Affiliates or their respective suppliers are found liable for any loss or damage which arises out of or in any way connected with any of the occurrences described above, then the liability of the I Love Seoul Tour Companies, the I Love Seoul Tour Affiliates and/or their respective suppliers will in no event exceed, in the aggregate, the greater of (a) the service fees you paid to I Love Seoul Tour Co.,Ltd in connection with such transaction(s) on this Website, or (b) One-Hundred Dollars (US$100.00) or the equivalent in local currency.

The limitation of liability reflects the allocation of risk between the parties. The limitations specified in this section will survive and apply even if any limited remedy specified in these Terms of Use is found to have failed of its essential purpose. The limitations of liability provided in these Terms of Use inure to the benefit of the I Love Seoul Tour Companies, the I Love Seoul Tour Affiliates, and/or their respective suppliers.

INDEMNIFICATION

You agree to defend and indemnify the I Love Seoul Tour Companies, the I Love Seoul Tour Affiliates, and/or their respective suppliers and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:
(a) your breach of these Terms of Use or the documents referenced herein;
(b) your violation of any law or the rights of a third party; or
(c) your use of this Website.

Please be informed that I Love Seoul Tour is not legally and financially liable for any accidents, injuries and stolen or lost belongings for all I Love Seoul Tour guests and that all guests participating in any of I Love Seoul Tour’s trips indemnify I Love Seoul Tour and its principals and employees from any legal and financial liabilities.

INSURANCE POLICY

Please be informed that I Love Seoul Tour is not liable for any personal injuries during any of I Love Seoul Tour’s trips. It is highly recommended that all guests purchase accident liability insurance from their respective countries prior to the tour of guests.

LINKS TO THIRD-PARTY SITES

This Website may contain hyperlinks to websites operated by parties other than I Love Seoul Tour Co.,Ltd Such hyperlinks are provided for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. Further, it is up to you to take precautions to ensure that whatever links you select or software you download (whether from this Website or other websites) is free of such items as viruses, worms, trojan horses, defects and other items of a destructive nature. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

SOFTWARE AVAILABLE ON THIS WEBSITE

Any software that is made available to download from this Website ("Software") or through your mobile application store, including the I Love Seoul Tour mobile application (the "Mobile Application") is the copyrighted work of the I Love Seoul Tour Companies and/or our respective suppliers. Your use of such Software is governed by the terms of the end user license agreement, if any, which accompanies, or is included with, the Software ("License Agreement"). You may not install or use any Software that is accompanied by or includes a License Agreement unless you first agree to the License Agreement terms. For any Software made available for download on this Website not accompanied by a License Agreement, we hereby grant to you, the user, a limited, personal, non-exclusive, nontransferable license to download, install and use the Software and/or the Mobile Application for viewing and otherwise using this Website and/or accessing the content and information available within the Mobile Application (including, without limitation, price and availability of travel services) in accordance with these Terms of Use and for no other purpose.

Please note that all Software, including, without limitation, all HTML code and Active X controls contained on this Website, is owned by the I Love Seoul Tour Companies, I Love Seoul Tour Affiliates, and/or our respective suppliers, and is protected by copyright laws and international treaty provisions. Any reproduction or redistribution of the Software is expressly prohibited, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible.

Without Limiting The Foregoing, Copying Or Reproduction Of The Software To Any Other Server Or Location For Further Reproduction Or Redistribution Is Expressly Prohibited. The Software Is Warranted, If At All, Only According To The Terms Of The License Agreement.

Your Mobile Device Must Be Connected To The Internet For The Mobile Application To Function Correctly. You Are Responsible For Making All Arrangements Necessary For Your Device To Have Internet Connectivity And Are Responsible For All Sums Your Service Provider May Charge You Arising Out Of The Mobile Application Transmitting And Receiving Data (Including But Not Limited To Data Roaming Charges). As Further Described In Our Privacy Policy, The Mobile Application Will Automatically Transfer A Small Amount Of Data As Part Of Its Normal Operation, Including How You Use The Mobile Application, Which Content You Access, And Technical Errors Or Problems Which The Application May Encounter While Being Used. By Using The Mobile Application, You Acknowledge, Agree And Consent To The Automatic Collection Of This Information.

CURRENCY CONVERTER

If a currency convertor is available on the Website, the following terms and conditions apply: Currency rates are based on various publicly available sources and should be used as guidelines only. Rates are not verified as accurate, and actual rates may vary. Currency quotes are not updated every day. Check the date on the currency converter feature for the day that currency was last updated. The information supplied by this application is believed to be accurate, but the I Love Seoul Tour Companies, the I Love Seoul Tour Affiliates, and/or our respective suppliers do not warrant or guarantee such accuracy. When using this information for any financial purpose, we advise you to consult a qualified professional to verify the accuracy of the currency rates. We do not authorize the use of this information for any purpose other than your personal use and you are expressly prohibited from the resale, redistribution, and use of this information for commercial purposes.

BANK AND CREDIT CARD FEES

Some banks and credit cards impose fees for international transactions. If you are making a booking from outside of the United States on a US credit card, your bank may convert the payment amount to your local currency and charge you a conversion fee. This means the amount listed on your credit or bank card statement may be in your local currency and therefore a different figure than the figure shown on the billing summary page for a reservation booked on the Website. In addition, a foreign transaction fee may be assessed if the bank that issued your credit card is located outside of the United States. Booking international travel may be considered to be an international transaction by the bank or card company, since I Love Seoul Tour Co.,Ltd may pass on your payment to an international travel supplier. The currency exchange rate and foreign transaction fee is determined solely by your bank on the day that they process the transaction. If you have any questions about these fees or the exchange rate applied to your booking, please contact your bank.

COPYRIGHT AND TRADEMARK NOTICES

All contents of this Website are © 2014 I Love Seoul Tour Co.,Ltd All rights reserved. I Love Seoul Tour Co.,Ltd is not responsible for content on websites operated by parties other than I Love Seoul Tour Co.,Ltd I Love Seoul Tour, eiloveseoultour.com in the U.S. and/or other countries. Other logos and product and company names mentioned herein may be the trademarks of their respective owners.

If you are aware of an infringement of our brand, please let us know by e-mailing us at I Love Seoul Tourguide@hotmail.com. We only address messages concerning brand infringement at this email address.

COUNTER-NOTIFICATION

I Love Seoul Tour respects the copyrights of others. If you believe in good faith that materials hosted by us infringe your copyright, you (or your agent) may send us a written notice that includes the following information. Please note that we will not process your complaint if it isn't properly filled out or if the complaint is incomplete:
1.A clear identification of the copyrighted work you claim was infringed.
2.A clear identification of the material you claim is infringing the copyrighted work, and information that will allow us to locate that material on the Website, such as a link to the infringing material.
3.Your contact information so that we can reply to your complaint, preferably including an email address and telephone number.
4.A statement that you have a "good faith belief that the material that is claimed as copyright infringement is not authorized by the copyright owner, its agent, or the law."
5.A statement that "the information in the notification is accurate, and under penalty of perjury, the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed."
6.The notice must be signed by the person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Notices with respect to this Website should be sent to us by email to I Love Seoul Tourguide@hotmail.com for the fastest resolution.

You may also send us your notice using the contact information below:

I Love Seoul Tour Co.,Ltd

We will review and address all notices that comply with the requirements above. If we remove or disable access in response to such a notice, we may notify the owner or administrator of the affected site or content so that he or she can make a counter notification.

We suggest that you seek legal counsel before filing a notice. Any misrepresentations in your notice regarding whether content or activity is infringing may expose you to liability for damages (including costs and attorneys' fees). In one case involving online content (See Online Policy Group vs. Diebold, Inc.), a company paid more than $100,000 in costs and attorneys fees after targeting content protected by the U.S. fair use doctrine.

ACCOUNT TERMINATION

In accordance with the Digital Millennium Copyright Act ("DMCA") and other applicable law, I Love Seoul Tour has adopted a policy of terminating, in appropriate circumstances and at I Love Seoul Tour's sole discretion, subscribers or account holders who are deemed to be repeat infringers. I Love Seoul Tour may also at its sole discretion limit access to the Website and/or terminate the accounts of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement. If you believe that an account holder or subscriber is a repeat infringer, please provide information sufficient for us to verify that the account holder or subscriber is a repeat infringer when filing your notice.

COUNTER-NOTIFICATION

I Love Seoul Tour does not tolerate false claims of copyright infringement. If you believe that content that you posted to our Website was mistakenly removed due to a false claim of copyright infringement, then you can submit a DMCA Counter-Notice. When we receive a properly completed counter notification, we will forward it to the complaining rights owner. In the U.S., the DMCA allows us to restore your content if the rights owner does not file a court action against you within 10 business days of receiving the copy of your counter-notice.

To file a counter notification with us, you must provide a written communication by fax or regular mail that sets forth the items specified below. Please note that you will be liable for damages (including costs and attorneys' fees) if you materially misrepresent that content is not infringing the copyrights of others. If you are not sure whether certain material infringes the copyrights of others, then we suggest that you first seek legal counsel.

To expedite our ability to process your counter notification, please send us your notification using the following format:
1.Identify the specific content that was removed or disabled by mistake. Indicate where that content appeared on I Love Seoul Tour’s Website. Please provide the URL address if possible.
2.Provide your name, mailing address, telephone number, email address, and a statement that you consent to the jurisdiction of Federal District Court for the judicial district in which your address is located, or if your address is outside of the United States, for any judicial district in which I Love Seoul Tour Co.,Ltd may be found, and that you will accept service of process from the party who reported your content, or that party’s agent.
3.Include the following statement: "I swear, under penalty of perjury, that I have a good faith belief that the content identified above was removed or disabled as a result of a mistake or misidentification.”
4.Sign the paper.
5.Send the written communication to the following address:

76 W Oakdene Ave. #B, Palisades Park, NJ 07650
OR you may fax it to: +1-201-221-8366, Attn: IP/Trademark Legal Dept., DMCA Complaints

PATENT NOTICES

One or more patents owned by the I Love Seoul Tour Companies may apply to this Website and to the features and services accessible via the Website. Portions of this Website operate under license of one or more patents. Other patents pending.

GENERAL

Your use of mapping available on this Website is governed by the Microsoft Terms of Use and Microsoft Privacy Statement and the Google Terms of Use and Google Privacy Statement. Microsoft and Google reserve the right to change their Terms of Use and Privacy Statements at any time, at their sole discretion. Please click here for additional information:

http://privacy.microsoft.com/en-us/default.mspx
http://www.microsoft.com/maps/assets/docs/terms.aspx
http://www.google.com/privacy/privacy-policy.html
http://www.google.com/enterprise/earthmaps/legal/us/maps_AUP.html
http://www.maps.google.com/help/legalnotices_maps.html
http://maps.google.com/help/terms_maps.html

This Website is operated by a U.S. entity and this Agreement is governed by the laws of the State of New Jersey, USA. You hereby consent to the exclusive jurisdiction and venue of courts in Bergen County, New Jersey, USA, in all disputes arising out of or relating to the use of this Website. Use of this Website is unauthorized in any jurisdiction that does not give effect to all provisions of this Agreement, including, without limitation, this paragraph.

You agree that no joint venture, partnership, or employment relationship exists between you and the I Love Seoul Tour Companies as a result of this Agreement or use of this Website.

Our performance of this Agreement is subject to existing laws and legal process, and nothing contained in this Agreement limits our right to comply with law enforcement or other governmental or legal requests or requirements relating to your use of this Website or information provided to or gathered by us with respect to such use. To the extent allowed by applicable law, you agree that you will bring any claim or cause of action arising from or relating to your access or use of this Website within two (2) years from the date on which such claim or action arose or accrued or such claim or cause of action will be irrevocably waived.

If any part of this Agreement is found to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not in any way be affected or impaired. Our failure or delay in enforcing any provision of this Agreement at any time does not waive our right to enforce the same or any other provision(s) hereof in the future.

This Agreement (and any other terms and conditions referenced herein) constitutes the entire agreement between you and I Love Seoul Tour Co.,Ltd with respect to this Website and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the customer and I Love Seoul Tour Co.,Ltd with respect to this Website. A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

Fictitious names of companies, products, people, characters, and/or data mentioned on this Website are not intended to represent any real individual, company, product, or event.

Any rights not expressly granted herein are reserved.

SERVICE HELP

For quick answers to your questions or ways to contact us, visit our Customer Support Center. Or, you can write to us at:
Attn: Customer Service

1) Company Name : I Love Seoul Tour Co.,Ltd
2) Address : 401Ho, 34, Sajik-ro 8-gil, Jongno-gu, Seoul, Korea

© 2014 I Love Seoul Tour Co.,Ltd All rights reserved.

This privacy policy sets out how I Love Seoul Tour Co.,Ltd uses and protects any information that you give I Love Seoul Tour Co.,Ltd when you use this website. I Love Seoul Tour Co.,Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. I Love Seoul Tour Co.,Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your:
name
credit card information
contact information including email address, phone number, and mailing address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect see the List of cookies we collect section.

You may, however, visit our site anonymously.

Google, as a third party vendor, uses cookies to serve ads on this site. Google's use of the DART cookie enables it to serve ads to users based on their visit to this sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:
whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at support@iloveseoultour.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to 118ho, 1st FL, Namsan Central XI, Chungmuro 4-ga, Jung-gu, Seoul (Seoul 100-014 Korea), Rep of Korea.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://www.eiloveseoultour.com.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date .

This policy was last modified on 04/01/2014

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Agency

www.eiloveseoultour.com
401Ho, 34, Sajik-ro 8-gil, Jongno-gu, Seoul, Korea
support@iloveseoultour.com

List of cookies we collect

The table below lists the cookies we collect and what information they store.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE name COOKIE Description
CART the association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE the items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUth An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY the last category you visited.
LAST_PRODUCT the most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL the ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED the items that you have recently compared.
STF Information on products you have emailed to friends.
STORE the store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS the products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT the number of items in your Wishlist.

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